Frequently Asked Questions
Everything you need to know about our premium, hand-cut tuna.
What makes Natural Catch Tuna different from regular canned tuna?
Unlike mass-produced brands, our tuna is hand-packed, pole-and-line caught, and preserved in high-quality oils or spring water. We use only solid fillets of skipjack and yellowfin to ensure superior texture and flavor.
Is your tuna sustainably sourced?
Yes, sustainability is our priority. We exclusively use dolphin-safe, pole-and-line fishing methods which prevent overfishing and eliminate the accidental capture of other marine life.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days depending on your location.
Do you offer a subscription service?
We do! You can choose to have your favorite tuna delivered every 30, 60, or 90 days and save 15% on every order. You can pause or cancel your subscription at any time through your account settings.
What is your return policy for food products?
Due to the nature of food products, we cannot accept returns once a shipment has been opened. However, if your order arrives damaged or if there is an error, please contact our support team within 14 days for a full refund or replacement.
Are your cans BPA-free?
Yes, all Natural Catch Tuna cans are manufactured with a BPA-free lining to ensure the highest safety standards and to preserve the pure taste of the fish.