Returns & Exchanges

At Natural Catch Tuna, we take pride in the quality of our hand-filleted products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer a dedicated resolution process for any products that arrive damaged or do not meet our premium standards.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please carefully inspect your shipment for any signs of damage, leaks, or missing cans to ensure everything arrived in perfect condition.

• 2.
  Contact Support

  If you experience an issue, email our team within 7 days of receipt with your order number and clear photos of the damaged product or shipping box.

• 3.
  Review Process

  Our quality assurance team will review your claim within 2 business days to verify the issue and determine the best resolution for your specific case.

• 4.
  Refund or Replacement

  Once approved, we will either ship out a fresh replacement order at no cost to you or issue a full refund to your original payment method.